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Questions & answers
3 answered
Does it need to go in the fridge or freezer?
Asked by Dana W.
No. It recharges on its own between uses. Mine spends most of the day on the floor and stays cool enough.
Gus· shopper·Will it survive a dog who digs at it?
Asked by Ravi S.
The surface is puncture-resistant, not puncture-proof. My cat has left faint marks kneading it. I would not leave a digger unsupervised on it.
Blanca M.· shopper·How cold does it actually get?
Asked by Otis P.
Cool to the touch rather than cold. It takes the edge off a warm floor; it is not a replacement for shade and water on a hot day.
Tessa L.· shopper·
Reviews
Showing 6 of 4.2K
4.4
4.2K reviews
Top review
HaHank B. VerifiedThe tile has competitionJune 7, 2026 · Large
My Lab usually flops on the kitchen tile all summer. He has started choosing this mat instead, which I did not expect. It does not feel cold at first, more like cool, and it stays that way. We have the Large.
- ququietkettle VerifiedModest but welcome
June 17, 2026
It is not air conditioning and it will not turn a hot car into a cool one. It is a cooler patch of floor for a dog who wants one, and mine does. Set expectations at reasonable and you will be pleased.
- SiSimone K. Verified
May 16, 2026
Bought two so there is one in the crate and one by the back door. Both have survived a summer of use without splitting.









